--- title: Mind the Frontline Members Blog | Brett Zingarelli description: I began my career in EMS as an EMT in high school back in 1996. In 1998, I joined the Army as a medic. Since 2002, I have been working for the City of Wilmington, DE through various contracted agencies. In addition to my full-time job, I have also worked as a paramedic and a chef on the side. I have been involved in Critical Incident Stress Management (CISM) for about 20 years now. I have completed all the ICISF CISM courses and received my board certification in CISM in 2022. Currently, I work as a mental health (peer support), community outreach, and education supervisor for my agency. image: https://mindthefrontline.org/hubfs/Mind%20the%20Frontline%20(14).png --- [Skip to the main content.](https://mindthefrontline.org/members-only-blog/author/brett-zingarelli#main-content) - [Membership](https://mindthefrontline.org/become-a-member) - [Blog](https://mindthefrontline.org/free-blog) - [Podcast](https://www.youtube.com/@MindTheFrontline/podcasts) - [Volunteer](https://mindthefrontline.org/volunteer) - [Events](https://mindthefrontline.org/events) - [Resources](https://mindthefrontline.org/resources) [![mtf logo](https://mindthefrontline.org/hs-fs/hubfs/Branding/mtf%20logo.png?width=12706&height=3246&name=mtf%20logo.png "mtf logo")](https://mindthefrontline.org/) [![mtf logo](https://mindthefrontline.org/hs-fs/hubfs/Branding/mtf%20logo.png?width=12706&height=3246&name=mtf%20logo.png "mtf logo")](https://mindthefrontline.org/) - About - [Support the Mission](https://mindthefrontline.org/donate) - 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[![1](https://mindthefrontline.org/hs-fs/hubfs/Website/1.png?width=40&height=40&name=1.png)](https://www.facebook.com/MindTheFrontlineOrg/)   [![3](https://mindthefrontline.org/hs-fs/hubfs/Website/3.png?width=40&height=40&name=3.png)](https://www.instagram.com/mindthefrontline/)   [![2](https://mindthefrontline.org/hs-fs/hubfs/Website/2.png?width=40&height=40&name=2.png)](https://www.linkedin.com/company/mindthefrontline)   [![4](https://mindthefrontline.org/hs-fs/hubfs/Website/4.png?width=40&height=40&name=4.png)](https://www.youtube.com/channel/UCiTkGRQVligpVSWheWthUPg) ![candid-seal-silver-2024](https://mindthefrontline.org/hs-fs/hubfs/candid-seal-silver-2024.png?width=175&height=175&name=candid-seal-silver-2024.png) [![247 Peer Support Line](https://mindthefrontline.org/hs-fs/hubfs/Mega%20Menu%20Images/247%20Peer%20Support%20Line.png?width=400&height=283&name=247%20Peer%20Support%20Line.png)](https://mindthefrontline.org/mind-shield-by-mind-the-frontline-24/7-debrief-hotline) # Brett Zingarelli I began my career in EMS as an EMT in high school back in 1996. In 1998, I joined the Army as a medic. Since 2002, I have been working for the City of Wilmington, DE through various contracted agencies. In addition to my full-time job, I have also worked as a paramedic and a chef on the side. I have been involved in Critical Incident Stress Management (CISM) for about 20 years now. I have completed all the ICISF CISM courses and received my board certification in CISM in 2022. Currently, I work as a mental health (peer support), community outreach, and education supervisor for my agency. [![](https://mindthefrontline.org/hs-fs/hubfs/MM%20%20Blog%20(670%20x%20437%20px).png?width=670&height=437&name=MM%20%20Blog%20(670%20x%20437%20px).png)](https://mindthefrontline.org/members-only-blog/peer-support-unplugged-practical-strategies-for-effective-communication) 5 min read #### [Peer Support Unplugged: Practical Strategies For Effective Communication (Clone)](https://mindthefrontline.org/members-only-blog/peer-support-unplugged-practical-strategies-for-effective-communication) ![Picture of Brett Zingarelli](https://mindthefrontline.org/hs-fs/hubfs/Zingarelli%20Class%20A%20pic%20-%20Brett%20Zingarelli.jpg?width=30&name=Zingarelli%20Class%20A%20pic%20-%20Brett%20Zingarelli.jpg) [Brett Zingarelli:](https://mindthefrontline.org/members-only-blog/author/brett-zingarelli) Mar 27, 2024 Join us for the all-new Mind Matters Ep 01 First Responder Wellness Webinar Series! Our debut episode, titled 'Peer Support Unplugged: Practical Strategies for Effective Communication,' features Mind the Frontline's Assistant Director of Peer... [Buddy Check](https://mindthefrontline.org/members-only-blog/tag/buddy-check) [Peer Support](https://mindthefrontline.org/members-only-blog/tag/peer-support) [Webinar](https://mindthefrontline.org/members-only-blog/tag/webinar) [Peer Support Training](https://mindthefrontline.org/members-only-blog/tag/peer-support-training) [Communication](https://mindthefrontline.org/members-only-blog/tag/communication) [Read More](https://mindthefrontline.org/members-only-blog/peer-support-unplugged-practical-strategies-for-effective-communication) - [Contact](https://mindthefrontline.org/connect) - [About](https://mindthefrontline.org/about) - [Donate](https://mindthefrontline.org/donate) - [Partners](https://mindthefrontline.org/mtfl-partners) - [Resources](https://mindthefrontline.org/resources) ![candid-seal-silver-2024](https://mindthefrontline.org/hs-fs/hubfs/candid-seal-silver-2024.png?width=150&height=150&name=candid-seal-silver-2024.png)   [![mtf logo white](https://mindthefrontline.org/hubfs/Branding/mtf%20logo%20white.png)](https://mindthefrontline.org) © 2026 Mind the Frontline Mind the Frontline is a registered 501(c)(3) public charity. 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